Description

The Senior Field Application Specialist (Sr. FAS) EMEA, Cell Therapy & Regulatory Markets, serves as a trusted scientific partner to customers in the cell therapy, biopharmaceutical and regulated research markets including CMOs and CDMOs. Leveraging deep expertise in CAR-T workflows and GMP/regulatory requirements, this role will empower customers to navigate the transition from discovery to clinical manufacturing. With a strong emphasis on GMP-aligned applications, the FAS provides deep technical expertise, regulatory awareness, and hands-on support to enable successful implementation of CST products in both research and clinical manufacturing environments. Also responsible to reach and/or exceed territory budgetary goals through sales success across key product areas.

You'll have the opportunity to...

• Serve as the primary scientific and technical liaison for customers across EMEA (direct and indirect markets), working in CAR-T and cell therapy development, including GMP and GxP environments
• To be the subject matter expert for customers operating in regulated environments, advising on the selection of CST products that meet cGMP and ISO 13485 quality standards, assay validation, comparability studies, and documentation requirements
• Provide expert pre- and post-sales support on CST products and assays across discovery, translational, and manufacturing workflows
• Support customers operating in regulated markets, including clinical development, quality control, and technology transfer teams
• Partner with the regional commercial team to identify high-value opportunities within the cell and gene therapy (CGT) sector, delivering technical presentations that address the specific pain points of regulatory-market researchers
• Collaborate with Sales, Marketing, Product Management, and R&D to align customer needs with CST product strategy, communicate market trends and regulatory shifts, influencing the development of next-generation reagents for the clinical market
• Support regulatory-driven customer inquiries, including questions related to traceability, reproducibility, lot-to-lot consistency, and change control
• Gather and communicate field insights to internal teams to inform product development and market expansion in the cell therapy space
• Represent CST at scientific conferences, industry meetings, and customer events focused on cell therapy, immuno-oncology, and biomanufacturing
• To drive successful product launches and adoption in EMEA integrating local market specificities including development of sales launch packages, value propositions that are accepted by the sales force and tracking revenue in accordance with forecasts
• To support Early Access Program with sales, marketing, technical support and R&D
• To drive building a KOL network in EMEA, identify customers for possible joint collaborations and facilitate connections with CST R&D
• To work with the global Product Trainer to organize and provide internal training/workshop sessions for EMEA sales representatives and distribution partners.
• Collaborate deeply with the broader EMEA Sales organization and support as needed. This may involve at any time providing people cover for the FAS team in EMEA
• To cultivate a collaborative regional FAS team culture and a strong support system across EMEA

Requirements

• PhD or Master in Cell Biology, Immunology or equivalent
• 8+ years commercial experience working directly in or supporting GMP/GxP environments within the biopharmaceutical industry
• Hands-on experience in GMP/ GxP environments, including assay development, validation, or manufacturing support
• Deep technical knowledge of CAR-T cell manufacturing processes
• Strong understanding of regulatory expectations in clinical development
• Proven ability to communicate complex scientific concepts to diverse audiences, including scientists, QA/QC, and regulatory stakeholders
• Experience in an international business environment
• Ability to work in a fast-paced environment, manage deliverables and deadlines simultaneously
• Excellent communication, presentation and organizational skills
• Ability to adapt scientific communication in the field based on customer needs
• Excellent knowledge of English both in word and writing. Knowledge of additional European languages is highly desirable
• Travel frequently in the field to customers (>60%)