Description

Supplemental Support Services Coordinator
(Adult Students)

SUNY Broome Community College is seeking qualified applicants for Supplemental Support Services Coordinator (Adult Students) to assist with the administration of programs and resources designed to promote student well-being, persistence, and success. This position plays a key role in connecting students with emergency funding, housing, food, child care, and other essential support services, while also building partnerships across campus and in the community to remove barriers to student achievement.

The Supplemental Support Services Coordinator (Adult Students) reports to the Associate Vice President (AVP) of Student Development/Dean of Students. This is an in-person position with a standard Monday through Friday schedule, with some evenings required and occasional weekends as needed.

Responsibilities include but are not limited to:

• Assist in the administration and management of the student emergency and special assistance funding processes, including reviewing applications, coordinating committee reviews, and maintaining accurate records.
• Provide operational support of the campus Food Pantry and Clothing Closet. This includes organizing intake and inventory, coordinating donation drives, supervising volunteers, and analyzing usage data.
• Assist students experiencing housing insecurity and connecting them with on-campus and community resources.
• Identify, secure, and manage external funding opportunities and grants that support emergency and special assistance programs, including reporting and budget oversight.
• Act as a resource for student parents by connecting them with child care options, campus and community resources, and assistance programs (e.g., SNAP, HEAP). Serve as a liaison to the BC Center (daycare).
• Work collaboratively with faculty, staff, and external agencies to connect students with academic and wraparound supports and reduce barriers to graduation.
• Participate as a member of the Student of Concern and Conduct Committees. Meet with students on conduct probation to develop success plans and ensure follow-through.
• Serve as an advocate and referral resource for prescribed student cohorts, following up to ensure needs are met and supports are in place.
• Supervise office procedures in the absence of the AVP of Student Development/Dean of Students as assigned. Collect, analyze, and prepare reports related to departmental activities.
• Assist in identifying and connecting Non-EOP Foster Care Youth to appropriate campus services.

Requirements:

• A Bachelor's degree in a relevant field is required. A Master's degree in Higher Education, Student Affairs, Counseling, or a related field is preferred.
• One (1) to three (3) years of professional experience, preferably in higher education or student support services.
• One (1) year of supervisory or leadership experience.
• Excellent verbal and written communication skills.
• Ability to work effectively with a diverse student population, college personnel, and community partners.
• Knowledge of, or willingness to learn, college, local, state, and federal regulations related to student support services.
• Additional training or education in student services administration preferred.
• Must be eligible to work in the United States without a visa sponsorship.

Additional Information:

The minimum salary for this position is $62,147. Salary commensurate with experience and qualifications.

Offers of employment will be conditional based upon the results of a satisfactory, required pre-employment Standard Background Check.

Affirmative Action/Equal Opportunity Employer.

To learn more about SUNY Broome's employee benefits:

https://sunybroome.edu/employee-handbook/benefits-compensation-leave/

Application Instructions:

For best consideration, application materials must be received no later than Friday, December 5, 2025. SUNY Broome will continue to review and consider applicants until the position is filled.

Please submit a letter of interest, resume, and the name, address, and phone number of three (3) references to:

URL: http://sunybroome.interviewexchange.com/candapply.jsp?JOBID=194732

Salary/Compensation: $62,147 per year