Description

We're looking for a highly ambitious product person to own Nelly's Billing Agent - our core AI product that automates consultation documentation and billing for German practices and directly drives practice automation & revenue. This role is for a top-tier, high-agency PM who wants full ownership: from user discovery in the practice to AI design, launch, and commercial impact.

About Nelly

At Nelly, we're revolutionizing medical practice management with AI-driven automation and seamless digital workflows. Our innovative solutions - from best-in-class patient journeys, AI enabled patient relationship management and billing to state of the art payment solutions - eliminate painful workflows and improve financial outcomes making healthcare administration smarter, faster, and 100% digital.

To fuel our mission, we just raised €50M in our Series B, backed by top-tier investors like Cathay, Notion, Lakestar, GFC, b2venture, and Motive Partners. With this momentum, we're on a mission to build Europe's largest fintech in healthcare - bringing best-in-class financial and operational solutions to over 1 million medical practices serving millions of patients daily.

Join us now if you're driven by impact, excited by fast-paced innovation, and ready to shape the future of healthcare!

Joining us, you will

• Own strategy & roadmap for Billing Agent: translate global product strategy and business goals into a clear, outcome-driven roadmap that maximizes practice time savings and revenue, while building compounding products with other automation teams at Nelly
• Own the product lifecycle from discovery to launch: synthesize customer feedback, data, and market & technology trends into prioritized decisions that balance quick wins with strategic bets
• Sharpen the core Billing Agent experience while running new bets like a high-intensity PMF lab - form hypotheses, ship, measure, iterate fast, and make hard trade-offs between scope, speed, and quality
• Visit practices and work on-site with dentists and dental assistants (ZFAs/ZMVs) to deeply understand workflows and build effective vertical AI
• Co-build AI experiences with engineering & design -shaping our agentic product experience. You'll define data plans, metrics, and evaluation setups (usage + agent quality) to measure impact and deliver world-class user experience in both software and service
• Drive decisions with GTM & finance on pricing, rollout, expansion (vertical & geo), and commercial success through precise communication

What you'll bring

• Note: If you don't meet all the criteria, we still encourage you to apply and make the case for why you'd be a great fit. If you're exceptional talent, we're happy to adapt.
• Shipped exceptional B2B/prosumer products in a high-velocity environment and care deeply about user outcomes and winning with the product
• 6+ years in product management, including 1-2 years building and shipping AI/ML or data-heavy products (LLMs, STT), owning complex B2B or workflow products E2E
• High agency and focus: you say "no" when needed, quickly judge what's truly impactful, and push for quality via speed based on what drives the best user outcome
• Strong product sense to integrate agentic experiences into workflows that save time and reduce friction by leveraging existing patterns and behaviors
• Strong data mindset: you create data acquisition and evaluation strategies, track product and agent metrics (utilization rates, precision & recall), understand online vs. offline eval trade-offs, and use insights to drive better customer outcomes
• Strategic and proactive approach: you move fast with high learning velocity in ambiguous environments
• Solid technical understanding to have detailed discussions with engineers and make informed trade-off decisions based on impact
• German C1+ proficiency-you can discuss real work with dentists, ZFAs/ZMVs, and billing partners (non-negotiable)
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Bonus skills

• Experience in German healthcare, ideally dental or outpatient care
• Amazing track record of winning and delivering high-impact products
• Experience with high-growth SaaS products using usage or outcome-based pricing, where you owned strategies to drive net revenue retention (NRR) growth

What we offer

• Competitive salary
• Work in a great team of talented and highly motivated people
• Dynamic environment, steep learning curve, and extensive development opportunities
• Part of an exciting AI enabled FinTech startup in the German healthcare market
• Responsibility, independent work, and high flexibility
• Generous budget for learning and development
• First-class work equipment and flexible working hours
• Deutschlandticket or Swapfiets rental bike
• Urban Sports Club membership

We are looking forward to receiving your application and welcoming you to the team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.