Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Job Summary:

The Cloud Practice Administrator plays a key role in supporting the day-to-day operations of the cloud practice. This includes managing administrative tasks, coordinating resources, tracking project progress, maintaining documentation, and assisting with reporting and compliance. The ideal candidate is detail-oriented, organized, and has a foundational understanding of cloud technologies and service delivery models.

Key Responsibilities:

• Practice Operations Support
  • Assist in scheduling and coordinating meetings, training sessions, and workshops.
  • Maintain and update cloud practice documentation, templates, and knowledge base.
  • Track and report on key performance indicators (KPIs) and utilization metrics.
• Resource Coordination
  • Support onboarding and offboarding of cloud team members.
  • Maintain resource allocation and availability records.
  • Coordinate with HR and finance for staffing and billing matters.
• Project and Portfolio Management
  • Monitor project timelines, milestones, and deliverables.
  • Assist in preparing status reports and dashboards for leadership.
  • Ensure compliance with internal processes and client requirements.
• Financial and Contractual Support
  • Help manage budgets, forecasts, and expense tracking.
  • Support contract administration and renewals.
  • Liaise with procurement and legal teams as needed.
• Tool and Platform Administration
  • Maintain access and permissions for cloud platforms and collaboration tools.
  • Support license management and usage tracking.
  • Assist with audits and security reviews.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in administrative or coordination roles, preferably in IT or cloud services.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
• Proficiency in Microsoft Office Suite, project management tools (e.g., Jira, Asana), and collaboration platforms (e.g., Teams, SharePoint).
• Strong organizational, communication, and multitasking skills.

Preferred Skills:

• Experience with ITIL or other service management frameworks.
• Understanding of cloud service models (IaaS, PaaS, SaaS).
• Ability to work independently and collaboratively in a fast-paced environment.

Salary Range:
$137,400 - 233,600 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.