Description

Shape the future of marketing at JP Morgan Wealth Management-lead transformative projects that harness AI, automation, and cutting-edge technology to redefine how we engage clients and drive business growth.

As a Senior Associate of Marketing Technology within JPM Wealth Management, you will play a pivotal role in transforming how JP Morgan Wealth Management Marketing operates, driving innovation through AI, process redesign, automation, and advanced technology. By leading key projects and collaborating across teams, you'll help create faster, higher-quality marketing execution that directly impacts client engagement and business growth. Your work will empower teams to adopt new capabilities, improve efficiency, and deliver exceptional marketing experiences. Ultimately, you'll play a crucial part in shaping the future of marketing at one of the world's leading financial institutions.

Job responsibilities

• Intake, design, and deliver a target-state vision for faster, higher-quality end-to-end marketing execution.
• Own and lead two or more end-to-end process or capability projects within the transformation roadmap.
• Collaborate with marketing transformation product owners and cross-functional teams to design and build new processes and capabilities.
• Establish problem statements, opportunity goals, success measures, business requirements, dependencies, process maps, impact analyses, training, and go-to-market plans.
• Serve as the day-to-day connector across Wealth Management Marketing, leading progress and addressing barriers.
• Lead teams through change, challenge the status quo, and drive consistent marketing and customer experience.
• Document new capability benefits and processes, and roll out comprehensive training.
• Communicate project status and executive summaries to all levels through impactful storytelling.
• Build relationships to understand pain points, gather requirements, and drive solutions.
• Champion business and culture transformation with consistency, integrity, and humility.
• Operate effectively in a highly matrixed organization, influencing and communicating across all management levels.

Required qualifications, capabilities, and skills

• 4 + years of related experience (product owner, marketing, or program management experience)
• End-to-end program delivery experience, including best practices, tools, and processes.
• Strategic thinker with proven analytical abilities, initiative, and creativity for successful execution.
• Ability to navigate ambiguity and define a path forward in large-scale initiatives.
• Familiarity with agile practices and collaboration tools (e.g., Monday.com, Microsoft Teams).
• Passion for technology and marketing.

Preferred qualifications, capabilities, and skills

• AI and marketing transformation

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.