Description

Embark on a fulfilling and challenging career as a Business Analyst II with our dynamic team. You'll have the chance to make a significant impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career.

As the Business Analyst II within JPMorganChase, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. By leveraging your advanced understanding of data analytics and automation, you will uncover patterns, analyze complex data sets, and develop innovative solutions to support business strategies. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with organizational goals. You will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations. Your strategic thinking and strong customer service skills will be essential in delivering results that enhance the customer journey and drive business success.

Job Responsibilities

• Support the strategy, execution, and ongoing operations of the Select Advisor program within J.P. Morgan Wealth Management.
• Focus on data analysis, advisor enablement, campaign execution, and cross-functional coordination to scale the Select channel and ensure a consistent advisor and client experience.
• Partner closely with Select Field Leadership, Strategy & Execution, Product, Marketing, and Analytics teams to turn priorities into action and track progress.
• Support execution of Select Advisor initiatives, pilots, and national programs.
• Coordinate deliverables and manage dependencies, handoffs, and timelines across Field Leadership, Strategy, Marketing, Product, and Operations partners.
• Analyze advisor and program data to identify trends, risks, and opportunities within the Select channel.
• Maintain dashboards, trackers, and reports to monitor adoption, participation, and outcomes.
• Support ad hoc analysis for leadership discussions, planning sessions, and decision-making.
• Track advisor questions, feedback, and issues, coordinating follow-ups and maintaining advisor-ready resources such as guides, FAQs, and reference materials.
• Support tracking and management of Select Advisor cohorts, surfacing risks, gaps, and execution challenges early to help frame options and recommendations for leadership.
• Assist with preparation for leadership meetings, reviews, and key initiatives for Select, including pilots and national launches.

Required qualifications, skills, and capabilities

• 2+ years of experience in financial services, strategy, analytics, operations, or program support roles
• Strong proficiency in Excel and PowerPoint, with experience creating leadership-ready materials
• Strong analytical skills with the ability to synthesize data into clear, concise insights
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and comfortable managing multiple priorities
• Ability to work effectively across teams and influence without authority
• Comfortable operating in a fast-paced, evolving environment
• Bachelor's degree required

Preferred qualifications, skills, and capabilities

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.