Description

Overview

The City of Birmingham (EOE) is seeking qualified applicants for the position of Golf Operations Manager. This position isresponsible for the daily overall operations of the City's two 9-hole golf courses with considerable independence and latitude, including the supervision, management, and promotion of the clubhouse, maintenance, and greenkeeping operations. Hires, schedules, trains, and supervises staff. Assigns and monitors work. The Golf Operations Manager participates with the Parks and Recreation Manager in developing and implementing long-term improvements and changes to the golf course operations and assists in the development and monitoring of golf course budget(s). Provides oversight of adherence with all food and
beverage regulations. Performs related duties as assigned.

Experience Required

• Bachelor's degree, or its' equivalent, in business administration, management recreation management
  or a related field; supplemented with formal training in the principles of golf course management.
• PGA or related affiliation, membership preferred.
• A minimum of 5-7 years' supervisory experience at a golf facility in clubhouse operations.
• Demonstrated ability to supervise and lead employees.
• Possession of, or ability to obtain, certifications in both food and alcohol service.

Essential Responsibilities

1. Responsible for ensuring the golf courses are properly staffed to effective and efficient operations and
maintenance of golf course facilities
a. Supervises personnel assigned to golf course operations, including Grounds Superintendent
and Teaching Professional.
b. Determines seasonal and daily staffing needs for the operation and maintenance of the City's
two 9-hole golf courses.
c. Trains and instructs staff on a variety of work-related issues, including but not limited to, work
procedures, cash management procedures, customer service standards, maintenance
standards and food and alcohol policies and procedures.
d. Reviews and approves time cards and reports for subordinate staff.
2. Coordinates clubhouse and greenkeeping operations for maximum utilization of courses.
3. Instructs all staff regarding safety and emergency procedures. Responsible for completing reports of
incidents as directed.
4. In accordance with policy, determines procedures for tee reservations, starting, course ranger activities
and daily opening/closing activities.
a. Monitors weather conditions and makes decisions with regard to course playability in inclement
and/or dangerous weather.

5. Assures proper handling of complaints and suggestions. Coordinates with the Parks and Recreation
Manager as required.
6. Responsible for ensuring the proper maintenance and upkeep of all golf course facilities and
equipment, including but not limited to maintenance and greenkeeping equipment, clubhouses and
maintenance facilities.
a. Coordinates major repairs and/or replacement of equipment with the DPS Division Managers.
7. Responsible for ensuring proper inventory management for food/beverage concessions and
merchandise. Ensure compliance with all food and alcohol regulations for preparation and sales.
8. Responsible for receiving, reconciling, reporting and depositing funds based upon established City
policies and procedures.
9. Prepares and implements a marketing strategy for the City's golf courses.
10. Prepares budget estimates and assists in the development of capital improvement programs.
11. Responsible for coordinating the winter sports program during the off-season.
12. Additional related responsibilities as assigned.

Benefits

• PTO bank
• Medical, dental, and vision insurance
• 401(a) and optional 457 retirement account
• Retirement Health Savings (RHS) account