Description

Overview

General Manager/ Chief Operating Officer, Evansville Country Club
Location: Evansville, IN
Reports To: Board of Directors / Club President
FLSA Status: Exempt - Full Time

 

Follow this link for more information: https://new.express.adobe.com/webpage/wrHZd0VzfpoUL

 

Direct Reports:
• Controller
• Business Manager / AR
• Director of Member Experience & Membership
• Director of Banquets
• Head Golf Professional
• Golf Course Superintendent
• Director of Hospitality and Dining
• Racquet Sports Professional
• Club Facilities Manager

Position Summary
The GM/COO of Evansville Country Club serves as the chief operating officer and strategic leader of the club, responsible for overseeing daily operations, ensuring exceptional member experiences, and maintaining high standards in hospitality,
financial performance, facilities and staff management. This role requires a hands-on leader who can balance tradition with innovation while fostering a welcoming and professional environment for members, guests, and staff.

Experience Required

Skills & Attributes
• Strategic thinker with calm, decisive leadership
• Member-focused with confident, polished social presence
• Data-driven; excels at cross-departmental oversight
• Team-builder who motivates, develops, and drives performance
• Professional appearance and demeanor

 

Qualifications Required
• 7+ years of progressive leadership experience in private club management, hospitality, or upscale resort/golf operations
• Proven financial management, budgeting, team leadership, and project execution skills
• Analytical mindset with working knowledge of P&L, forecasting, and variance reporting
• Strong interpersonal and communication skills with the ability to engage members, staff, and the community

 

Qualifications Preferred
• Bachelor's degree in hospitality management, business administration, or related field
• CMAA Certified Club Manager (CCM) designation or active pursuit
• Experience with club management software (Jonas, Northstar, ClubEssential, etc.)
• Knowledge of private club culture, governance, and board reporting

Essential Responsibilities

Key Responsibilities
• Direct and oversee all club operations including golf, food & beverage, events, recreation, facilities, racquet sports, and member services
• Implement and maintain policies, procedures, and service standards that align with the club's mission
• Provide strong leadership and coordination to department heads; chair monthly HOD meetings and enforce accountability
• Develop and manage the club's annual operating and capital budgets in partnership with the Board and Finance Committee
• Monitor financial performance, control expenses, and maximize revenue opportunities
• Support long-term strategic planning, including membership growth and capital improvements
• Maintain a visible, approachable presence throughout the club; foster strong relationships with members
• Address member concerns and feedback promptly and professionally in partnership with the Director of Member Experience
• Oversee Racquet Sports Professional to ensure court maintenance, programming, and integration with club calendars
• Approve Director of Hospitality and Dining's turnaround strategy; monitor monthly performance and guide path to improved profitability
• Recruit, train, and retain a high-performing team with a culture of service excellence
• Conduct performance evaluations, provide coaching, and establish professional development plans
• Ensure compliance with labor laws, safety policies, liquor licensing, and health regulations

• Work closely with the Golf Professional and Superintendent to ensure excellent course conditions and tournament programming
• Support planning and execution of special events, tournaments, weddings, and banquets

Benefits

Compensation & Benefits
• Competitive salary and benefits package commensurate with experience

How to Apply
Please email your submission to eccgmsearch@gmail.com with the attention of Dr. Brad Fulkerson, Club President. Please include a list of references with your resume. IMPORTANT: Save your PDF resume and cover letter in the following manner:

"Last Name, First Name - Resume"
"Last Name, First Name - Cover Letter"