Description

Job Description

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game's best talent through the U.S. Open, U.S. Women's Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf's future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA's headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org.

About this role:



The USGA is seeking a highly motivated Facilities & Maintenance Supervisor to support day-to-day campus operations and maintenance functions at the Pinehurst campus and regional properties. This individual will play a critical role in keeping our facilities safe, efficient, sustainable, and welcoming for staff, visitors, and partners. The Facilities & Maintenance Supervisor will work closely with the Director of Campus Operations, provide daily oversight of contracted services, and take a hands-on role in maintenance and repair activities.



We are looking for someone with a positive, can-do attitude, who thrives in a team-oriented environment and consistently demonstrates our values: Unify, Showcase, Govern and Advance.



Golf House Pinehurst is a newly opened property on a 6.7-acre parcel featuring:

• A 26,000-square-foot testing and administration building.
• An 18,000-square-foot Museum, the USGA Experience & World Golf Hall of Fame which is open to the public seven days a week.
• 3.5 acres of landscaped outdoor areas and gardens, plus parking facilities.

The department also oversees additional off-site properties, including an Outdoor Testing Pavilion and a storage warehouse. The Facilities & Maintenance Supervisor will be responsible for coordinating service contracts, assisting with the upkeep of MEP systems, monitoring repairs and construction projects, and providing direct, hands-on facilities support to campus users.



What You'll Do:



Campus Maintenance

• Perform and oversee routine maintenance and repairs when possible.
• Act as the main point of contact for maintenance and repair of electrical, plumbing, HVAC, generator, fire and life safety, security, carpentry, painting, and other building systems.
• Coordinate and assist vendors and contractors on-site, ensuring work is completed safely and to standard.
• Respond promptly to facility issues and work with staff to resolve them with a focus on customer service.
• Carry out preventive maintenance tasks and support campus improvements.
• Conduct daily inspections and walkthroughs of building systems, equipment, and grounds to ensure they are operating as designed.
• Coordinate both scheduled and emergency services and repairs, as needed. Satisfactorily complete required training to support HVAC, boiler, fire and safety, electrical, and generator systems.
• Review manuals for equipment, furnishings and appliances to determine care and maintenance needs.
• Follow and update preventative maintenance schedules in the CMMS to ensure preventive tasks are completed on time.
• Monitor work orders, prioritize requests, and ensure documentation is accurate and closed out in a timely manner.
• Support campus energy-saving and sustainability initiatives.
• Ensure compliance with statutory requirements (fire alarm, suppression, elevators, etc.) by using the CMMS to track inspections.
• Assist in fire safety training, conduct semi-annual fire drills, and perform routine safety inspections to identify hazards.

Contract and Administrative Management:

• Assist with service contracts (grounds, trash removal, irrigation, safety, compliance testing, etc.), ensuring documents such as insurance certificates, W-9's and safety data sheets are maintained.
• Coordinate vendor activities on-site and monitor performance against service expectations, reporting concerns to management.
• Support inspections, audits, and compliance checks by preparing documentation and escorting inspectors.
• Order supplies and maintain stock of building maintenance materials.
• Provide input to management for budgets, vendor relationships and vendor agreements/contract renewals.
• Recommend improvements to daily operations and the overall employee/visitor experience.

Construction Management:

• Oversee contractors working on campus projects to ensure safe practices and timely completion of work.
• Monitor daily progress, maintain a safe and efficient work environment and communicate updates to leadership.

Occupancy Support:

• Support a high level of customer service by keeping buildings, grounds, and common areas clean, safe, and well-maintained.
• Provide facilities support for off-site priorities including the outdoor testing pavilion and storage warehouse.
• Assist with setups for events, meetings, catering, and other campus operational needs as required.

Key Competencies:

• Move quickly and decisively to solve problems.
• Set high standards and consistently meets or exceeds them.
• Take accountability for successes and challenges.
• Build strong relationships through integrity and transparency.
• Put the needs of colleagues, partners, and visitors first.

Where you'll be:



This position is based at our Pinehurst, NC campus, and will work on-site 5 days per week, Monday - Friday. As needed, there will be occasional support or response for after-hours events or emergencies. This is a full-time, salaried position classified as exempt from overtime.



What you bring:

• High school diploma required; advanced education or certifications in facilities management preferred.
• 5+ years of experience in facilities, property management, or maintenance operations.
• Strong mechanical knowledge of building systems, including large chillers and boilers, generators and electrical, plumbing, fire and life safety systems, and elevators.
• Demonstrated vendor and contractor management experience.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Ability to prioritize in a fast-paced, dynamic environment.
• Strong attention to detail and ownership of responsibilities.
• Ability to identify repair needs and plan maintenance schedules.
• OSHA-10 or OSHA-30 trained.
• Proficiency in Microsoft Office Suite; experience with CMMS preferred.
• Physical ability to traverse property, perform repairs, lift up to 40 lbs., and respond to emergencies.
• Valid driver's license required.

Salary Range: $70,000 - $80,000



The annual base salary range for this position is $70,000 - $80,000. This range represents what we reasonably expect to pay as starting base compensation for this role. Compensation is based on several factors that are unique to each candidate, including skill set, depth of experience, and relevant certifications. In addition to your base compensation, the USGA provides competitive benefit offerings for all full-time employees.



What the USGA brings:

• Comprehensive medical, dental, and vision benefits, including a zero-contribution medical plan offered for all full-time employees
• Retirement plans, with a generous annual contribution from the USGA
• Suite of programs to promote physical, emotional, and financial well-being
• Generous bank of paid time off, plus the week between Christmas and New Years Day off
• Off-site team building events
• On-site gym and golf simulator
• Professional development opportunities
• Learn more about our benefits and culture here

The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.