Description

Overview

The Director of Golf is responsible for the overall leadership, planning, and execution of all golf-related operations at the Club. This role oversees the golf shop, golf staff, tournaments and events, instructional programs, practice facilities, and member service standards. The Director of Golf ensures a premier golf experience that reflects the Club's brand, culture, and service expectations while maintaining strong financial performance and operational efficiency.

Experience Required

• PGA Class A Professional preferred.
• Minimum 5-7 years of progressive leadership experience in golf operations, preferably at a private club.
• Strong leadership, communication, and organizational skills.
• Proven success in merchandising, tournament management, budgeting, and staff development.
• High level of professionalism, member-service orientation, and attention to detail.
• Proficiency with golf management software (e.g., Jonas & Golf Genius).

Essential Responsibilities

• Provide strategic direction for all golf operations in alignment with the Club's mission, goals, and member expectations.
• Recruit, train, supervise, and evaluate golf staff including shop staff, outside services, starters, and rangers.
• Create a positive, professional, service-driven culture that emphasizes teamwork, communication, and member satisfaction.
• Develop and maintain standard operating procedures for all areas of golf operations.

• Oversee day-to-day operations of the golf shop, tee sheet management, practice areas, and on-course personnel.
• Ensure consistent enforcement of pace-of-play standards, course etiquette, and club rules.
• Collaborate with the Golf Course Superintendent to coordinate course conditions, maintenance schedules, and tournament preparation.
• Maintain accurate, efficient systems for tee time reservations, cart management, inventory tracking, and event scheduling.

• Deliver a high-quality, personalized golf experience for members and guests.
• Act as a visible and engaged presence at the Club-greeting players, supporting events, and responding to feedback.
• Manage member communications related to golf operations, including newsletters, event announcements, and rules updates.
• Handle member concerns promptly, professionally, and in accordance with Club standards.

• Plan, organize, and execute a comprehensive annual tournament calendar for men, women, juniors, and special events.
• Oversee scoring, pairings, rules administration, on-course setup, and award presentations.

• Direct the golf shop retail operation, including buying, merchandising, pricing strategies, and vendor relationships.
• Monitor inventory levels and maintain a profitable and dynamic retail environment that reflects current trends and member preferences.
• Track sales performance and adjust strategies to achieve revenue targets.

• Oversee instructional programs for players of all ages and skill levels, including private lessons, clinics, club fittings, and junior golf initiatives.
• Manage technology-based teaching tools and ensure proper maintenance of practice facilities.

• Develop and manage the annual golf operations budget, including revenue forecasting and expense control.
• Monitor key financial metrics such as rounds played, retail performance, labor costs, and event profitability.
• Ensure accurate reporting and work with accounting staff to maintain strong financial controls.

• Ensure compliance with all Club policies, industry best practices, and applicable local/state regulations.
• Oversee safe operation of golf carts, equipment, and facilities.
• Implement and maintain safety protocols for staff and players, including weather-related procedures.

Benefits

• Health Insurace
• IRA
• Paid Time Off
• Continuing Education Allowance