Description

Director - Fund Administration (Guernsey)

This is a senior leadership role for an experienced fund administration professional who thrives on building high-performing teams, deepening trusted client relationships, and shaping the future of a growing funds business in Guernsey.

You will take ownership of a significant portfolio of fund clients, act as a strategic partner to those clients, and play a visible role in driving service excellence, commercial performance and sustainable growth.

Key Accountabilities

• Lead, inspire and develop a high-performing team of fund administration professionals, providing clear direction, coaching and mentorship to ensure consistently excellent client outcomes.
• Own and manage senior client relationships, acting as a trusted adviser and escalation point while continually enhancing service quality, client engagement and depth of relationship.
• Provide technical leadership across your client portfolio, acting as a subject matter expert for complex matters arising in private capital fund administration.
• Drive performance management, ensuring effective use of KPIs, strong operational controls, and full compliance with internal policies, regulatory and legal requirements.
• Enhance commercial performance, identifying opportunities to improve profitability, optimise fee structures and ensure the right balance between value for money and commercial return.
• Support business growth through attracting, developing and retaining high-calibre talent aligned to long-term succession planning.
• Contribute to operational excellence, supporting the development, implementation and continuous improvement of policies, procedures and service delivery frameworks.
• Play an active role in strategy, contributing to the development and execution of business plans that drive growth, scalability and profitability.
• Collaborate across the wider business, supporting governance, compliance, revenue growth, planning and continuous improvement initiatives.
• Represent the business externally, participating in business development activity including client pitches, intermediary engagement, and raising professional profile through industry events, thought leadership and networking.

Governance & Professional Responsibilities

• Act as an authorised signatory in line with approved limits.
• Serve as a Principal Person for regulatory purposes where required.
• Act as a Director on client boards and participate in client governance structures.
• Chair or sit on operational or governance committees as appropriate.
• Maintain CPD and up-to-date technical, regulatory and industry knowledge.

Skills, Knowledge & Experience

• At least 10 years' relevant experience in the funds industry, with demonstrable experience operating at Associate Director level or above.
• Strong technical expertise in private capital fund administration, including private equity and venture capital structures.
• Proven ability to lead and motivate teams, with experience recruiting, developing and retaining high-quality professionals.
• Track record of building and sustaining senior client relationships and acting as a trusted adviser.
• Experience in business development, including pitching to prospective clients and intermediaries.
• Deep understanding of Guernsey's regulatory and legal environment for funds.
• Ability to manage multiple priorities simultaneously across client delivery, people leadership, commercial matters and strategic initiatives.
• Highly collaborative leadership style with strong interpersonal and communication skills.

Preferred Qualifications

• Professional qualification as a Chartered Accountant, Chartered Secretary (ICSA), Lawyer, or equivalent.
• Relevant degree or postgraduate qualification in business, finance, economics or a related discipline.