Description

Position Title:
Director, Career Development & Campus Integration

Position Type:
Regular

Hiring Range:

$91,800 - $114,785 per year; Compensation will be based on education, experience, skills relevant to the role and internal equity.

Pay Frequency:
AnnualA. POSITION PURPOSE

Reporting to the Executive Director of the Career Center, the Director of Career Development & Campus Integration is responsible for the vision, strategy and implementation of a comprehensive and scalable career development operation that elevates the visibility, reputation, influence and impact of the Career Center among students, staff, faculty and alumni. This manager-level position provides direct supervision and expert level of guidance to the Career Development & Campus Integration team, administrative staff and student employees and is responsible for a portfolio of technology, systems, programs, events and services designed to not only engage students in the career and professional development and life design process but also to activate the university network and ecosystem in support of students' career and professional development and social and economic mobility. This position reviews performance and makes assignments and independently makes decisions impacting functions within their scope.

The Director will actively seek approaches to expand, scale, and integrate the Career Center's reach across campus by developing and deepening relationships and partnerships with administrators, faculty, and staff in support of students across all undergraduate programs as well as the graduate programs of College of Arts & Sciences, School of Engineering, School of Education and Counseling Psychology, and the Jesuit School of Theology. The Director oversees the delivery, marketing, and content of all career development and campus integration systems, initiatives and programs within their scope.

The Director must be fully capable of providing full career development and campus integration program service offering, including individual career advising and vocation discernment services, and may also perform the duties of the Executive Director in their absence.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Leadership and Management - 40%

• Serve as an active member of the Career Center leadership team, participating in weekly meetings, representing the Center at appropriate campus and off-campus functions, providing support for all major Career Center initiatives, and performing the duties of the Executive Director in their absence.
• In collaboration with the Executive Director, create a vision and strategic plan for a comprehensive, innovative and equity-focused career and professional development operation that is in alignment with the broader Career Center strategic plan and the University's strategic goals.
• Develop and oversee the implementation of scalable career development systems and programs for all undergraduate students as well as graduate students of the Leavey School of Business, the School of Engineering, College of Arts & Sciences, School of Education and Counseling Psychology, and the Jesuit School of Theology.
• Build and maintain an effective and collaborative relationship with career development counterparts in the School of Law's Office of Career Management and Leavey School of Business's Office of Graduate Business Career Management as well as other career development-focused professionals throughout campus.
• Serve as the central point of contact and subject matter expert to internal and external partners as it relates to best practices for student and alumni career and professional development and vocation discernment.
• Initiate and create a strong web of relationships with alumni, faculty and staff to fully engage and activate the university network in support of students' career and professional development.
• Lead the development/adoption and implementation of innovative career readiness approaches, services, technology platforms and systems, programs and initiatives.
• Review, develop, and implement recruitment, selection, on-boarding, training, professional development, and performance evaluation processes for Career Development professionals in consultation with the Executive Director.
• Provide leadership, direction and mentorship to career development professionals and student staff.
• Recruit, hire, train and supervise career development student employees and interns.
• Stay abreast of student interests and workplace/industry trends in order to guide strategic planning, programmatic initiatives, and marketing.
• Manage alumni, parents, students, and employers inquiries.
• Perform other duties assigned by the Executive Director to ensure the success of career services on behalf of the university, its students, and alumni.

2. Campus Integration, Partnerships and Collaboration 25%

• Build a more connected and engaged experience for all students by developing and executing on-going strategies and initiatives for expanding cross-campus coordination and increasing visibility of career and professional development resources, systems, and programs.
• Initiate, identify, and seize opportunities to integrate career and professional development concepts and best practices into curricular and cocurricular programs.
• Serve as the on-campus subject matter expert for career and professional development; lead cross-campus effort to define and assess the career and professional readiness of Santa Clara University students and graduates.
• Provide education and consultative support to faculty, staff and students and larger campus community on personal and professional development models and practices to best support the career readiness and success of all undergraduate and graduate students and alumni.
• Direct comprehensive outreach campaigns to effectively market career education programs, systems, tools, services and events to SCU students and campus partners.
• Work closely with the Director of Employer Relations & Partnerships to evaluate and qualify potential employer relationships .

3. Major Program and System Implementation 20%

• In collaboration with the Executive Director, develop and implement major programs, systems, initiatives and technology solutions both within the department and in collaboration with campus partners (e.g., Career Influencers Network, PeopleGrove, Jobscan).
• Drive deep adoption of student-alumni networking solution PeopleGrove.
• Direct major Career Center initiatives designed to meet the career development needs of students and reflect the current recruitment and workforce development trends.
• In collaboration with the Director of Employer Relations & Partnerships, develop programs, systems and initiatives that prepare students to successfully engage with recruiters and other employer professionals.
• Stay abreast of technology and social media and its use in marketing, career and program development, and data tracking and evaluation for reporting.

• Maintain working knowledge of current CMS (eg.,TerminalFour) and directly update the website in a limited capacity as needed.

4. Direct Service to Students (10%)

• Provide individual and group career advising and coaching to students and alumni, including administration and interpretation of career assessment inventories.
• Design systems to deliver information to students and alumni on career development and transition, job search strategies, and local/national employment and labor market trends.

5. Continuous Benchmarking and University Representation (5%)

• Work closely with the Office of Assessment, Institutional Research and campus partners to assess program and service design, delivery and outcomes.
• Regularly conduct student and alumni engagement needs and gap analyses to inform strategic priorities.
• Ensure continuous service enhancements through local, regional, and national benchmarking with industry peers.
• Design systems and processes to track key performance indicators and to solicit qualitative feedback from key stakeholders to include the use of technology systems and tools to track data, develop and assess services and evaluate effectiveness of programs and services.
• Research emerging career and professional development trends and best practices; integrate research into programs and services.
• Update position-related skills by participating in appropriate professional development offerings throughout the year; ensure direct reports have access to professional development opportunities.
• Represent Santa Clara University's Career Center through active involvement and leadership in regional and national associations.

C. PROVIDES WORK DIRECTION

Manage and review performance for 4-5 professional staff as well as multiple student employees and graduate student interns.

D. GENERAL GUIDELINES

Recommends initiatives and implements changes to improve quality and services. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices. Maintains contact with customers and solicits feedback for improved services. Maximizes productivity through use of appropriate tools; planned training and performance initiatives. Researches and develops resources that create timely and efficient workflow. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions. Prepares and submits reports as requested and required. Develops and implements guidelines to support the functions of the unit. Provides guidance to lower-level personnel. Reviews performance and makes assignments.

E. QUALIFICATIONS

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position also requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

1. Knowledge

• Knowledge of leadership and management best practices to include providing direction, support, and guidance for professional staff in a team setting.
• Knowledge of trends and best practices as it relates to the function within their scope.
• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity.
• In support of Santa Clara University's commitment to Inclusive Excellence, it is vital that all candidates seeking employment not only be committed to, but also demonstrate skills, knowledge and values necessary for serving the unique needs of our diverse campus community.
• Develop and maintain a comprehensive and working knowledge of all federal and institutional policies and procedures.

2. Skills

• Leadership, management, interpersonal and organizational skills sufficient to direct a team of highly qualified professional staff.
• Demonstrated presentation skills and ability to communicate effectively in both written and verbal form with a variety of people including students, alumni, faculty, staff, employers, parents, etc.
• Evidence of strong strategic planning and execution skills.
• Evidence of strong relationship-building skills.
• Experience working within and successfully navigating complex matrixed environment, hybrid and flexible work schedules
• Skilled at understanding and responding to customer needs and trends.

3. Abilities

• Fully capable of providing full program service offering.
• Demonstrated ability to influence and guide decision making at a high strategic level.
• Entrepreneurial, creative, and innovative spirit, comfort with change, ambiguity, in a fast-paced high-visibility environment.
• Demonstrated leadership abilities and the ability to exercise sound judgment in managing multiple professional staff responsible for complex, large-scale programs
• Exceptional problem solving and organizational abilities
• Demonstrated ability to cultivate collaborative relationships and partnerships with internal and external constituencies.
• Demonstrated ability to use technology in improving the delivery and evaluation of programs, systems and services.

4. Education

Bachelor's degree required. Advanced degree preferred.

5. Years of Experience

A minimum of seven years of relevant work experience. Some supervisory or management experience required.

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.
• May be required to travel to other buildings on the campus.
• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
• May be required to occasionally travel to outside customers, vendors or suppliers.

G. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.
• Mostly indoor office environment with windows.
• Offices with equipment noise.
• Offices with frequent interruptions.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at https://www.scu.edu/title-ix/.

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at (408)554-5750.