Description

Position Summary

Associate - Global Mobility Operations role with London Stock Exchange Group (LSEG) is an exciting opportunity to be part of a thriving team in a fast-paced global organization. We as part People Function help grow business through empowering People Leaders and Colleagues and enable LSEG to attract and nurture diverse talent, create opportunities for people to grow meaningful careers, and operate at their absolute best. We drive performance by rewarding excellence, develop engagement and provide best in class experience to our colleagues.

Reporting to the Global Mobility Lead within People Operations. Supported people services globally across LSEG. Delivers excellence in Global Mobility processes and services, resolve queries and provides information and systems administration support to colleagues.

Key Responsibilities

• Be the Global Mobility contact person for all mobility matters.
• Serve as the first point of contact for people leaders and colleagues on Global Mobility policies, processes, and procedures via Service Now (case management tool), triage/call out cases to relevant subject matter expert groups as needed and ensure all queries are responded to accurately and within defined SLAs

• Provide recommendations to mobility colleagues on immigration issues.
• Assist with the cost estimate preparation process and ensure all assignment tax costs are adequately tracked and accounted for monthly.
• Assist with management of the third-party vendors, review of KPI.s SLA and monthly invoices as applicable.
• Recommend process improvements.
• Pro-actively input into & help develop, implement, and maintain mobility policy and processes.
• Continuous Improvement: Identify opportunities to streamline processes, enhance the employee experience, and optimize the effectiveness of global mobility programs.
• Independently manage day-to-day aspects of high-volume caseload and proactively escalate.
• Track and monitor critical deadlines and appropriately prioritize caseload.
• Support and maintain effective working relationships with internal team members, consultants.
• Firsthand experience on cross border working with minimal intervention of Immigration Service provider.
• Support the team in overall dominate goal achievement and enable high performance of People Functions
• Extend support across teams on time-to-time basis as needed.

Preferred Qualifications and Experience

• Degree or equivalent experience in Human Resource Management.
• 3 to 6 years of prior in core Global Mobility, particularly in areas relating to Immigration and International Assignment life cycle management, is preferred.
• Previous experience in managing immigration, tax, and relocation processes for international transfers.
• Previous experience with end-to-end compliance management for international transfers.
• Prior experience with Workday and ServiceNow or other HRIS and case management tools is essential.
• Good understanding of HR policies and procedures, with experience of providing advice on intricate transactional HR issues to employees and line managers.
• Ability to collaborate and work in a team environment, as well as independently while adhering to defined processes and procedures.
• Excellent attention to detail and process orientation.
• Strong analytic, consultative, and collaboration skills.
• Ability to recognize and deal appropriately with sensitive and confidential information.
• Proficiency in Microsoft Word PowerPoint, and Outlook and working to experienced knowledge of Excel.
• Detail oriented individual with excellent follow through and communication skills.
• Ability to work under stress and to tight turnaround timelines.
• Ability to be flexible and adaptable to new and changing priorities.
• Innovative, client delivery focused problem solver who is solutions oriented.
• Is resourceful and able to optimally navigate through a highly matrixed, global organization.
• Self-motivated and willing to learn.

Career Stage:
Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.